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Регистрация

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Условия возврата товара по гарантии

В офисе компании

Возврат товара возможен в течение 7 дней со дня покупки (ст. 26.1 Закона "О защите прав потребителей"). Для жителей Москвы и Московской области возврат товара можно осуществить в офисе компании:

Адрес: г. Москва 1-я Фрунзенская улица д.3а м. «Фрунзенская».
Режим работы: с 10.00 до 18.00 понедельник-пятница.
При себе иметь паспорт.

!!!! Перед приездом к нам в офис обязательно предупредить о своем визите по телефону.

Условия возврата

Возврат товара из регионов возможен в течении 7 дней со дня получения посылки на почте, при этом обратная доставка оплачивается клиентом самостоятельно.

Возврат денежных средств осуществляется в течение 10 рабочих дней с момента получения нами возвращенного товара. Возврат денег почтовым переводом осуществляется за минусом почтовых расходов.

Если вы решили сделать возврат Вам необходимо написать письмо на наш электронный адрес shop@intikoma.ru, где указать:

1. Ваши ФИО
2. Номер заказа
3. Артикул и размер возвращаемого товара
4. Причина возврата
5. Способ получения денежных средств (почтовым переводом или на карту Сбербанка)

Письма написанные не по шаблону к рассмотрению не принимаются.

Обратите внимание, что посылки, отправленные наложенным платежом, к возврату не принимаются.Также останутся невостребованными посылки, если вы не предупредите о возврате товара наших менеджеров.

Условия возврата

Обязательными условиями возврата товара являются:

Товар не был в употреблении.
Сохранены его товарный вид, фабричные ярлыки, этикетки, упаковка.
Наличие кассового или товарного чека.